Another post with a picture

Image from YouNoodle and a screenshot of a bug I've found while doing QA

My first blog for CCSF

I already used blogger during Year Up. We had to write a blog every few weeks for our Business Communications class to improve our writing and vocabulary skills

Internship Eagerness

A technical skill that I learned at Year Up is using the L.A.M.P (Linux, Apache, MySQL, Python) by participating in an extracurricular course. I'm glad I took this course because web developing and programming is something that I would like to do in the future. I'm planning to further my knowledge with HTML, and programming languages by taking online courses at CCSF during my internship. Since I took the Quality Assurance course, I can find bugs on your website or software, and probably fix them.

Another technical skill that I learned at Year Up is troubleshooting computers. I have been using the computer since I was young, so I would say I'm intermediate at troubleshooting. If I'm not able to fix it, I'll find my way around to get it fixed. I will benefit from the team I work with, and the team might benefit from me as well because we don't know everything, and we can learn from each other.

Sahaar told me that I have a meet and greet today. I might be doing desktop support at a company in San Jose, CA. As a desktop support, I think I will be setting up computers for employees, or troubleshooting issues that come up.

I would work well with a manager that cares about their employees, and provide help when we need it. Weekly meetings would be great to discuss my progress and ways that I can keep improving.

I would really like to improve on my confidence and communication skills during my internship. I can start by creating small talk with new people as well as people in other departments. I can probably learn a lot from them. I hope I can shadow someone in a department I'm interested in, so if I have an opportunity to have a full-time job. I will have the skills for that department.

I'm worried about how to get the San Jose because it's about one hour away. I have a motorcycle that I can ride, but I messed something up inside the engine, and I hope I will get it fixed before internship starts. I don't know what my manager(s) will expect from me. I'm afraid that I won't be able to do the assignments right because I didn't take the IT track.

I plan to stand out by creating small talk with people in different departments, and work harder than others. For example, asking for more work when I'm done with a task. Working harder than others is not a problem for me because I already work harder than others at my current job. Creating small talk is something that I need to work on.

I hope there will be a full-time job opportunity after my internship. I plan to demonstrate that I'm dependable, positive, and eager by going to work and getting my work done on time, showing a positive attitude, and always trying to learn new skills. Going to work and getting my work done on time isn't a problem for me since I know how to manage time. I always arrived at Year Up and did all my work on time. I always show a positive attitude because I enjoy working with technology, and I'm a very nice person. I want to learn new skills by shadowing someone in the company or taking online courses during internship.

I actually do have a plan during my internship phase. I plan to take a few online courses on HTML and Linux. I'm trying to get the L.A.M.P stack certificate from CCSF. I hope I will get hired after my internship, so I have a stable job and help my parents pay off the bills. If not, I might look for other internship opportunities on Craigslist, and still take classes at the same time. I might apply for Google internships since that's a company that I would like to work for. I went to a field trip to Google few days ago, and the hostess told me that there are a lot of internship opportunities at Google. The most important thing I took out from the tour was how Google treats their employees.

Making the Most out of my internship

In class, we read a handout that has twelve tips to make the most out of our internships. I have listed them below from the most important to the least important.

1. Enjoy Yourself - I have to enjoy my job in order to do things right, and time will pass by quickly without me even knowing it.  If I don't enjoy my job, I might not do a good job, and time will pass by slowly because I'll be looking at the clock every ten seconds. I'm pretty sure I'll enjoy my internship since I like to use computers, but if I had to apply it to my internship, I'll think about what I'll gain from doing it. For example, I can put troubleshooting computers, looking for bugs in a software, identifying hardware parts, and other skills that apply to me in my resume.

2. Set Personal Goals - Personal Goals are important to me because I can get all the tips from this list and list it as my goal. I already have set personal goals during my internship phase. My goals are to do my best, take 16 units of CCSF online courses (programming language), learn new skills while at work, and building my network. To achieve my goal, I'm planning to work only two days a week (Saturday and Sunday) at Ghirardelli. If I'm not able to get that schedule, I'm planning to quit. At my internship, I will try to introduce myself to everyone I see.

3. Don't be afraid to ask questions - Asking questions is important because I don't know everything. I will ask questions whenever I'm not sure about something. Like what everyone always say, there is no such thing as a stupid question.

4. Find a mentor - Finding a mentor will benefit me during my internship. Whenever I don't know something, I can just ask my mentor. My mentor can introduce me to other employees. I will find a mentor that I can get along with easily by asking them to grab food together.

5. Network, Network, Network - Networking will benefit me during my internship also because the more people I know, I will have a better chance of gaining new opportunities. This is something I need to work on. I plan to work on this by moving to the cashier position at Ghirardelli if it fits my schedule. That way, I can create small talk with customers and build on my communication and public speaking skills. At my internship, I'll introduce myself to people I've never met before.

6. Have regular meetings with your supervisor(s) - Scheduling regular meetings with my supervisor can build our relationship. We can get to know each other more. If I tell my supervisor the stuff I accomplished, or the things that didn't go so well and what I learned from it, my supervisor will know that I'm a good worker they can depend on. I will schedule meetings through e-mail, text, in-person, or other forms of communication.

7. Take initiative - I love to find other ways to do something correctly and faster. Taking these courses at Year Up is a bit of review for me since I know some of the stuff already. I still read the book whenever there was a chapter assigned to learn something that I didn't know. I'm glad I read it because I learned some stuff I I never knew how to do. Reading the book made me a lot more confident about what I'm doing. That gave me a chance to help my colleagues out when they didn't get something. My instructor learned something new because I found another way to reboot the computer into Safe Mode. I'm planning to take programming courses online at CCSF during my internship, so it will benefit me while I'm doing QA at my internship.

8. Get as much exposure as possible - I'm already trying to learn new stuff that can benefit me in the future. Work hard, play later is my motto. I will ask for new tasks at my internship, try to meet new people, and attending events.

9. Avoid negativity - It's important in the workplace, but this isn't as important for me because I already avoid negativity. I act professional everywhere I go. I'm a nice, calm, helpful person. It takes a lot for me to act negatively. It shouldn't be a problem for me during internship.

10. Leave with tangible accomplishments - I've already said some earlier. I'm improving my communication skills by creating small talk with customers. I scoop with my right arm, but I have been practicing with my left arm lately. Now, when my right arm is tired, I can just use my left hand to scoop. I can become ambidextrous if I keep doing it, and it will be really cool because not a lot of people can use two hands. I will look for stuff to learn during my downtime.

11. Never shun a chance to learn more about company/industry - This is something I really need to work on. Few days ago, a customer asked me how long has Ghirardelli been here, and I had to ask my co-worker. My co-worker told them the history and the customers end up giving him ten dollar tips. I learned a lot from him because I was listening to him while he was talking to the customers. I asked my co-worker how he knew all that, and he told me he read the history around the Ghirardelli Plaza while he was on his break. If I know what internship I'm going to, I will do research about the company, so I have a better understanding about what the company does.

12. Tackle all tasks with enthusiasm and a positive attitude - I don't like my current job because I don't think I will get anywhere by scooping ice-cream, and I don't want to do that forever. However, my job requires customer service, and that's something I need to work on. I told my advisor that I will try to create small talk with customers whenever I can. I have been doing that recently, and it's going pretty well. Although I don't like my job, I tackle the tasks with a positive attitude. I scoop faster than some of my co-workers when it's busy because they always take their time scooping. Whenever I'm getting a tub of ice-cream, I lift it up and down, so I can work out my arms. I don't think it will be a problem for me during internship.

My Work Life

One of the responsibilities that I really enjoy at work is when I scoop ice-cream for customers. A disadvantage about scooping ice-cream is that it is sometimes too hard for a human being to scoop, so we have to take some of the ice-cream out to let it melt a little. Some of my other responsibilities are making drinks, topping the ice-cream, and cleaning the department at the end of the day.

My primary responsibility is scooping ice-cream. We aren't assigned a primary responsibility. Anyone in the department can scoop, top (topping ice-cream), or run (making drinks). I like scooping the most. I don't really like running and topping the ice-cream because I'm slower at it than scooping.

I don't think that the impotent skills I have learned from Ghirardelli will help me in the internship; however, I always try to find ways to improve myself. For example, I try to memorize an order by looking at it once, so I can remember things better. Another example that would not relate to the tech skills is that I think of my job as a workout. I was a supervisor a few times, so I was able to gain some skills, but I still need to work on them. Some of the skills I have gained is being a leader, and managing time/work area. When I was a supervisor, I had to tell some people what to do instead of standing around, and I had to make sure everyone is working and sending them on break on time.

One lesson that I have learned while I was working is to listen to feedback. Everyone in my department has a different way of topping the ice-cream, scooping, or making drinks. Sometimes I did something wrong, so I had to ask the supervisor or manager the right way to do it. Another lesson that I have learned is to always work harder than others. I am a benevolent person. Whenever one my co-workers need help, I always help them.

Nonfiction Book Review

In the book "Freakonomics", the authors write about other views that some people had never even thought of. I think the authors wrote this book to let the readers have a different point of view about a topic.

A passage that left an impression is when the crime rates lowered because of abortion. I never thought abortion would be a huge impact on lowering crime rates. After reading the book, I had a different point of view.

The chapter that inspired the most discussion in the group as well as the class is the chapter about a child's name. Some of my group members thought it was funny to name your child "Cheeseburger" or “Loser”. We had no idea why a parent would give their child those kinds of name out of all the ubiquitous names. We had a class discussion about it, and the class also didn’t know why a parent would give their child those kinds of name.

I don’t usually read. The book was written in a way that I would understand; however, there were a lot of terms that I’m unfamiliar with. The language did make me lose a little interest because I didn’t know what the authors were trying to convey unless I look up the definition. I didn’t really bother looking up the definition because I read slow, and I didn’t want to waste time looking for the definition. The unfamiliar terms weren’t really explained; however, the authors gave plenty of examples to give me a better understanding of the chapter.

Yes, I would recommend this book to anyone in the college level. I hate reading, but I enjoyed this book. After joining Year Up, I always want to learn more. It might be because I’m changing the way I think. I think reading is important for me because I can learn a lot from it. I recommend this book to college level students because it might be too hard for high school students to understand because of the terms the authors used.

Process of Reading

The only annotation I did when I read was highlighting the words that I wasn’t familiar with. I am planning to find out what the words mean after I finish the book, and reread the whole book again, so I get a better understanding of what the book is about. In order to remember the definitions of the words, I will use a post-it note, and write down the word and concise definition.
 

I didn't ask questions or comment on sentences because I feel like that slows me down when I read. If I put my time into reading, I would annotate it fully. To me, annotating fully means to highlight the words that I’m not familiar with, ask questions or comment about a passage, and highlight the passage that stood out to me. 

Some advice I would give to another reader is to annotate every paragraph, so they can dive into the reading. 

I always try to find time to finish the chapter within one week. The reason why I don’t want to slow down is because I don’t have a lot of time, so I read whenever I’m sitting down on the bus. I was pessimistic about the book, but after reading it, I was interested in what I was reading. On Thursdays, I start work at 7PM, so I usually go to work after school, and read in my friend’s car until I start.